I’ve been a webmaster for several years. Over the time, I’ve changed many hosts. Every host has issues. With some there are support issues while with others there are hardware or software issues. I started of with a local company, and then moved to offshore. I came to realize that the most cost effective & productive solution is to shift to VPS. I had a tough time with one of my VPS providers and I began wondering if there is any company that can make the difference ? Then a friend of mine running smashinghub.com referred me to VPS.net.
My site was receiving tens and thousands of hits per day. I signed up on VPS.net in the hope that it would be able to sustain my site. The signup process was pretty quick. I added a couple of nodes coupled with server density & cpanel for my VPS. It was amazing – the interface, the speed, the setup process, it all really was mind blowing. You all would be probably laughing how did a fresh company selling cloud VPS’s amazed me even though I had been using VPSs for the long time.
Firstly, the VPS was setup instantly. My previous provider used to take upto 48 hours in order for the setup process to complete. Besides, we had to separately order licenses by writing “support tickets”. On the other hand, VPS.net had pre-made templates like cloudlinux, centOS, debian, r1soft, ubuntu etc. (believe me, there are hell lot of templates i’ve ever seen). You can choose anyone of them for your VPS. Everything is pre-configured in the templates you wish to choose.
If you are curious how the interface of VPS.net looks like. Following is the picture which shows the main control panel of the VPS showing important links where you can purchase nodes, setup VPS etc.
Apart from the instant setup which surprised me, the support is really great. They would answer most of your questions. If you wish them to troubleshoot complex problems in your VPS, or for instance to do apache recompilation, DNS setup etc. they would just do it all in $10. Just open an on-demand ticket, and a dedicated support engineer is there for you – for whole 24 hours.
The best thing I like about VPS.net is the addons they provide with their service. They have partnered with great companies and will offer you so many things for free that you probably won’t think of going elsewhere. For instance, they would give free comodo SSl certificates, free IPs, free ksplice & blesta license, free premium DNS service and a lot more exciting addons.
Another thing that I love using VPS is auto-scaling using server density. If it detects that your VPS is going out of resources, it’ll just add nodes to prevent your VPS going offline. If you ever feel that your VPS needs more resources, you can simply purchase daily nodes which cost as low as $1 / node. I used to do it a lot in order to manage traffic spikes specially the ones from digg.
You would probably think that I’m too biased in the favour of VPS.net. I haven’t shown you the other side. Their London cloud had some serious SAN issues. My website would give internal server error. I opened a support ticket, but they referred me to on-demand ticket charging me $10. They performed some investigation and suggested me to add another node. And I had to put another $20 for my VPS. My VPS stayed off for like 24 hours without any success. In the end, I discovered that it was a problem in one of their storage nodes. I was so disheartened.
I asked for compensation but it was bluntly rejected. I had no intention of staying at VPS.net after that. However, I made one last feeble attempt to contact General Manager. He was very polite & helpful. He offered me a credit topup of 2 months of my VPS total cost. I was over-joyed ! Since then, there has been no problem with VPS.net. I just keep on seeing new offers coming up each day. Lately, Geo Hosting is introduced at VPS.net. Another good thing about VPS.net is that when they introduce something, they give it for free for tryouts.
I highly recommend VPS.net for all those who are in need of a powerful, scalable and economic solution for their huge websites.